Jim Cross

Original founder with over 25 years experience in all aspects of the auto industry. Jim is the “Technical Guru” of Twisted Wrench and always makes sure his customers understand all aspects of service to their vehicles.


Eric Provost

Joined Jim in 2000 as the co-owner of Twisted Wrench. He has a degree in electronics and a career of 20 years in customer service.
Eric has two lovely daughters Kaiya and Jenna. He also has two granddaughters named Aria and Ainsley. Eric is a third degree black belt in Kempo, a form of karate. He not only takes classes in Kempo, but is an instructor of adults and children as well. Eric also enjoys hunting and riding motorcycles. He is a big fan of the Dallas Cowboys, Boston Bruins, and Boston Red Sox.


Michelle Mayo

Favorite part about working at Twisted Wrench: Being a part of a great team!
Favorite movie: Beauty and the Beast
If you could have one superpower it would be: The ability to freeze time.


Tyler Goodwin

Tyler was born and raised in Vermont, his father was a mechanic for 25 years, and says that is where he got his passion for cars. Tyler has two sons that he likes to take to motor sport events. He also likes hunting and fishing. Tyler has been a Volvo specialist for years, so he is a wonderful addition to our staff.
Tyler says that “He likes working at Twisted Wrench because the staff has a lot of experience and is very friendly.”


Jason Cousino

Jason looks forward to bringing his wide range of knowledge to the Twisted Wrench team and our valued customers. Jason has been working on cars since the young age of 10. He has been ASE certified for over six years, is an expert welder, and has commercial driver license. His passion for repairing vehicles extends to one of his favorite hobbies, building motors for large trucks.
Jason is the proud father of 2 daughters Emily & Rachel. Currently residing in New Haven, when he is not doing things with his family he enjoys hunting, fishing and motorsports.


60 Ethan Allen Drive
South Burlington, VT 05403